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Products & Billing
Unsually high clicks and opens
Why should you clear your cache?
Support during the Christmas period
Setting up your SPF and DMARC records.
How to add an Outlook contact group, or distribution list, into NewZapp
Will subscribers who are in 2 or more groups receive multiple emails?
How do I prevent my emails from being filtered?
How do I see unsubscribers from a campaign?
How do I cancel my account?
Will a lower Spam score guarantee delivery
Subscriber User Guides
How do I unsubscribe someone?
What is Express Import?
Public and Private Groups
How can I add my company logo?
Subscriber Status Terminology
Subscriber Import Report
What format do the images need to be in?
How do I set my bounce threshold?
How to add an online signup plugin to WordPress
How do I add email addresses to my safe senders list?
How do I enable my email client to display images?
Setting up Google Analytics integration
How can I see my usage and remaining email quota?
How to find the Group ID
General User Guides
Resend an email to subscribers who haven't opened it.
Open and click through rates explained
How do I convert my email campaign into a printable PDF?
Drag and Drop User Guides
What is a CID number and where do you find it?
Understanding your reports
How do you know who's opened my email and when?
How to master your subscriber section
How to add a NewZapp email sign-up form to Facebook
Common email bounces and how to deal with them
How to remove hidden quote marks and tabs from CSV files
How to add an online signup for for your website
Can I keep track of who's unsubscribed from my list?
Is there a risk of me re-importing an email address that's unsubscribed from my list?
How to convert a .xlsx File to a .csv File
How can I personalise my email?
How to upload your own HTML
What are the best dimensions for images in my emails?
I sent a test email but it hasn't arrived
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