Help Centre NewZapp Contacts GDPR

            GDPR Compliance

            Are NewZapp Email Marketing GDPR Compliant?

            Yes, our servers and procedures conform to the guidelines required by the General Data Protection Regulation. We have an appointed Data Protection Officer who informs and advises the company and its employees about their obligations to comply with the GDPR and other data protection laws.


            What is the GDPR?

            The General Data Protection Regulation (GDPR) is a regulation intended to strengthen and unify data protection for all individuals within the European Union (EU). It also addresses the export of personal data outside the EU. The primary objectives of the GDPR are to give control back to citizens and residents over their personal data.


            Unambiguous Consent

            Even under current privacy and data protection directives email marketing is consent driven. The GDPR looks to strengthen how that consent is given and recorded.


            Unambiguous Consent is a big GDPR buzz phrase. It must be clear to an individual what they are consenting to with affirmative action. For example; you do not have consent to send your email campaigns if an individual:


            • Didn't untick the signup box on your contact form
            • Gave you their details to download a voucher code or whitepaper


            The GDPR & Email Marketing

            Marketers will only be allowed to send email to people who’ve opted-in to receive messages. Yes, you're right, this has always been the case! The difference is from May 2018 you need to have proof of unambiguous consent from your contact to be compliant with GDPR.


            The GDPR does not only apply to data collected after May 2018, it is in effect right now. The data you currently have should adhere to the regulation before the 28th of May 2018, when it becomes law for it to do so.


            Many companies will be using the GDPR as a catalyst for a database spring clean. A great opportunity to review current data collection policies and gain consent with re-subscription campaigns to current contact lists.


            A cleaner, targeted, more engaged email marketing database will only see open and click rates soar to new heights.


            How We Help

            A NewZapp account can acquire, store and manage that vital contact consent for you.


            Double Opt-in - Using our online sign-up code or when contacts are added manually to a NewZapp you can trigger a confirmation email. Once clicked NewZapp will record the consent required by the GDPR for you to use should you ever be called upon to do so.


            Double Opt-out - Another vital part of the GDPR is an individuals right to restrict processing. All NewZapp emails carry an automated unsubscription facility which gives them that right whilst protecting you from sending further emails that could result in a large fine.


            For more information on the GDPR and Newzapp please visit our GDPR section in the knowledge base. You can also download our Factsheet.


            Disclaimer: The above information and materials created by NewZapp Email Marketing are not intended to constitute or provide any legal advice. You should seek advice from a legal professional or contact the Information Commissioners Office to discuss your business needs.


            Updated: 31 Mar 2019 10:31 PM
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