Can I look up who's unsubscribed from my list?

            Yes, if you go into the "Subscribers" tab, and then into your "Groups" area.

            Click to load "All Subscribers".

            The data which loads on screen is a list of all your current Subscribers. To switch to a different data pool, click on the "Show Search Filters" button on the far right hand side.

            You will see that the Data Pool is set to "Subscribers". Open the drop down and select one of the other two options. The data below will refresh.

            1. 'Unsubscribers' - these are Subscribers who have clicked on the unsubscribe link in an email sent to them, or who have been unsubscribed by an Administrator from within the account.
            2. 'Unsubscribed Bounces' - are Subscribers who been unsubscribed automatically by the system due to having either 'hard bounced' or met the threshold for 'soft bounces' in a row.

            Once data has loaded on screen you can access each Subscriber's details by clicking on their email address and viewing their Subscriber Card.

            For more information on related topics, please see:

            Updated: 30 May 2018 10:29 PM
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