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How do I remove unsubscribers from my account?
'Unsubscribers' are Contacts who have either clicked on the unsubscribe link in an email sent to them, or who have been unsubscribed by an Administrator from within the account.
'Unsubscribed Bounces' are Contacts who been unsubscribed automatically by the system due to having either 'hard bounced' or met the threshold for 'soft bounces' in a row.
There is no need to remove either types from your account, as they are simply present as a lookup for your reference.
The system will protect you from:
- Sending to an unsubscribed contact
- Re-importing an unsubscribed contact
- Manually adding an unsubscribed contact
Updated: 31 Mar 2019 09:25 PM
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