How do I unsubscribe someone?

            Ever email sent from NewZapp contains a link for the contact to unsubscribe or manage their preferences and pick which public Groups they wish to belong to.

             

            If you want to unsubscribe a Contact yourself, you can do so from within your account.

            1. In the Contacts section of your account, use the search filters to find the Contact
            2. Once they have loaded on screen in a filtered list of results, click on the Contact's email address
            3. Their Contact Card will open.
            4. On their Contact Card there will be three options: Suppress  |  Remove  |  Unsubscribe
            5. Click on 'Unsubscribe'.
            6. A confirmation dialog window will open.
            7. Click 'Confirm Unsubscribe'.

            NB: This action will permanently prevent the Contact from receiving any of your campaigns. They will be unsubscribed from all Groups in your account.

             

            For more information about the difference between Suppress, Remove and Unsubscribe please see:

            Updated: 22 May 2019 11:30 PM
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