How to clear your cache

            When you view a page or a website in your browser some of these pages and images are saved to your computer in order to speed up loading of the website. The problem is if the webpage is updated then your browser could still be loading the saved content, so this is why we recommend that you either hard refresh the page (Ctrl + F5) or clear your browsers cache.

            Below we have written guides on how you can do this in Google Chrome, Firefox, Internet Explorer, Safari and Safari on the iPhone. Please note these instructions may differ depending on the browser version your are using e.g. Internet Explorer 10 or Internet Explorer 11.

            Google Chrome

            • Open Chrome
            • Click the Customise Icon or CTRL+H
            • Select “History” from the menu
            • Click Clear all browsing data on the left
            • Select the items you want to clear (Cookies and other site and plug-in data and Cached images and files)
            • Change the dropdown to Obliterate the following items from: the beginning of time
            • Click Clear browsing data to confirm
            • Exit and re-launch the browser.
            Internet Explorer
            • Open Internet Explorer. 
            • Click Tools in the left menu bar (if opened) or click on the Gear icon in the right toolbar.
            • Click Internet Options and choose the General tab.
            • Click the Delete... button under the "Browsing History" section.
            • Make sure you uncheck "Preserve Favourites Website Data" at the top of this window.
            • Make sure you check all options below "Preserve Favourites Website Data".
            • Click the Delete button. (Deleting files could take awhile if you have a lot of files and history.)
            • Click OK to close window.
            • Exit and re-launch the browser.
            Mozilla Firefox
            • Click Open Menu, or enter about:preferences#advanced into the address bar
            • Click on Advanced
            • Click on Network
            • Next to Cached Web Content, Click the Clear Now button.
            • Exit and re-launch the browser.
            • Open Safari.
            • Click Tools in the left menu bar (if opened) or click on the Gear icon in the right toolbar.
            • Select Reset Safari from the drop-down.
            • Choose what history and other elements to clear.
            • Click the Reset button.
            • Exit and re-launch the browser.
            Safari for iPhone
            • Go to settings
            • Choose the Safari program, this will open a set of options
            • Now on this screen select both “Clear History” and “Clear Cookies and Data”
            • Return to the settings menu by going to “Settings” in the top left hand corner.
            Updated: 13 Nov 2017 07:23 PM
            Help us to make this article better
            0 0