The NewZapp offices traditionally close at 5pm on the last working day before Christmas Day, and re-open at 9am on the first working day after New Year's Day.
Should you require any assistance with your account during this period please follow this link or click on the Help Centre tab above. From here you will be able to search our entire library of support articles.
If you cannot find the answer you are looking for click on the Submit a Ticket tab and one of our on call team will respond when available. Support response times during the festive period will be up to 48 hours.